Here you can read some of our Frequently Asked Questions regarding our service.
Please read them before opening a support ticket!
How do I create an account?
Use the "Sign Up" link in the menu above to go to our signup page. From there, use the buttons to select your desired plan. From there, fill in the details, and your account should be automatically activated. If it is not, please open a support ticket.
How do I add my own domain?
Once logged into your DirectAdmin account, select "Account Manager." "Domain Setup" then "Add Domain." Fill in the domain details and the domain will be added to your account.
How do I activate SSL/TLS for my domain? How do I enable HTTPS redirection?
Once logged into DirectAdmin, select "Account Manager," then "SSL Certificates." Ensure the correct domain is selected in the dropdown at the top of the screen. You can then upload your own certificate, if you have one, or select "Get automatic certificate from ACME provider" to have a certificate issued by Let's Encrypt for you, which will automatically renew.
SSL Redirection can be acomplished in one of two ways. To redirect your entire domain, simply check the "Force SSL with https redirect" box on the "SSL Certificates" screen. To redirect a specific path or file, create (or edit) a file named ".htaccess" in the directory and add the following content:
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^/?(.*) https://%{SERVER_NAME}/$1 [R,L]
How do I log into my VPS?
You can login using the Proxmox UI credentials provided to you during setup. If you do not have these credentials, please contact support. You can also use the VNC information provided within the billing system
Where can I find any information about your AS and IP ranges?
Our customer services are provided via AS40023. You can find more information about our AS here.
How can I contact support?
You can contact support using our billing and support system here!